Terms of Service

1. Service Overview

2. Service User Eligibility

3. Platform Service Limitations

1. vincecamutoshop.it.com is an independent discount retail platform, not an authorized reseller brand store, authorized brand agent or brand-managed retail channel; we only supply brand surplus last-size inventory goods
2. We do not provide offline physical store shopping, in-person fitting, offline pickup or local instant delivery services
3. We do not offer customized product modification, size alteration, perfume refilling or clothing repair after-sales maintenance services
4. We cannot provide brand authorized reseller warranty certification or brand offline after-sales maintenance channel coordination

4. Service Quality Commitment

• Mark complete and true product material, size and style information on each commodity detail page without false description
• Process all orders within the stated 1-3 working days and deliver parcels with unified 6-12 day global logistics cycle
• Strictly implement 60-day free return rule and complete refund within 5-10 working days after receiving returned goods
• Respond to all user service emails sent to info@vincecamutoshop.it.com within 24 working hours under normal operation status

5. Service Exclusion of Liability

• Delivery delay, parcel damage or loss caused by international customs inspection, natural disasters, carrier operation failure or remote regional logistics restrictions
• Discomfort or inappropriate wearing experience caused by personal size selection error without consulting our size guide
• Losses arising from users submitting wrong delivery address, contact information or payment account information
• Indirect economic losses including work loss, travel expense and opportunity loss caused by order delay or return processing

6. Service Suspension Notice

7. Service Dispute Handling Mechanism

8. Update of Service Terms